About Arthur Moses Opio

Directorate for ICT Support

Arthur Moses Opio joined Directorate of ICT Support (DICTS) in 2012, He is in the End User Support Unit and works as End User Support Administrator. He directly interfaces with end users who use the services provided by DICTS. He also helps in updating the DICTS site and Knowledge Base inorder to improve on web content that can be helpful to the End User. He is a team player. He holds a bachelors degree in Computer Science from Makerere University, He has Certified qualifications in Installing, managing and configuring Sharepoint 2010 and Exchange 2010.

He has a strong desire and love for systems,He was trained and worked on contract at National Housing and Construction Company Ltd, He also has experience in End User Support having been trained in Uganda National Roads Authority, He traversed the country providing support to the Upcountry UNRA stations, He managed the users Onsite and remotely, he was the Systems Administrator, He took Part in a project of Rolling out the Wide Area Network, This Involved setting Up the server Racks and Servers that would be the Child domains, He was involved in the set up of ICT equipment when UNRA relocated from their old premises in yusuf lule road to their current office premises, He was involved in the data collection of Information to be uploaded on the UNRA website, He also did the Updating with Supervision from the Technical Support Officers and the contracted Web development firm.

He can work alone with Less or no Supervision, He worked at Computer Point Ltd as a Technical Support Engineer, this involved Onsite support to users and the systems, he was part of the project (IFMS and MOFPED) of rolling out new Hp Servers to the Local Government offices through out the Country, he was involved in the Installation, Configuration and Administration of the Servers. Arthur is Self Determined, Motivated and always ready to learn. Humble, Strong, Good eye for analysis and a good thinker who wants to see Innovations and Ideas Implemented for the greater good, very good decision maker. passionate about Sports especially Basketball and loves Music, documentaries and is an encourager.

Currently his main aim with his team is to re-engineer DICTS to greater heights following through it's mandate and well aligned objectives which will meet the Ulitmatte Vision of Makerere To be the leading institution for academic excellence and innovations in Africa, since Makerere builds for the future.

Contact Details

  • Makerere University
    P.o Box 7062
    P.o Box 8484
  • +256782294711